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Don't let your thoughts go unheard
The City of Fremantle wants to hear your thoughts and ideas on decisions that are made for our community. Have your say and help us make Freo the city you want it to be.
Join the My Say Freo community
You’ll find lots of ways to get involved and be heard as well as engagement and project information, updates and outcomes of previous engagements. To make your feedback and ideas count, simply register as a My Say Freo participant in a couple of simple steps or if you're already registered, log in and get started.
General feedback, complaints or suggestions
To give feedback, or make a suggestion or complaint about the City's operations and services that doesn't relate to an engagement on My Say Freo you can contact the City by email, phone, post, in person or via the online form. The City has established policies and procedures for complaints. You can find further information and contact details for the City's customer service centre here: fremantle.wa.gov.au/council/feedback-complaints-and-suggestions
If you need a service or have a request, you can make this through our eRequest portal. All requests are logged and you'll receive a tracking number and a response. Use this for things like:
The City of Fremantle wants to hear your thoughts and ideas on decisions that are made for our community. Have your say and help us make Freo the city you want it to be.
Join the My Say Freo community
You’ll find lots of ways to get involved and be heard as well as engagement and project information, updates and outcomes of previous engagements. To make your feedback and ideas count, simply register as a My Say Freo participant in a couple of simple steps or if you're already registered, log in and get started.
General feedback, complaints or suggestions
To give feedback, or make a suggestion or complaint about the City's operations and services that doesn't relate to an engagement on My Say Freo you can contact the City by email, phone, post, in person or via the online form. The City has established policies and procedures for complaints. You can find further information and contact details for the City's customer service centre here: fremantle.wa.gov.au/council/feedback-complaints-and-suggestions
If you need a service or have a request, you can make this through our eRequest portal. All requests are logged and you'll receive a tracking number and a response. Use this for things like:
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We welcomed over 39,000 visitors to My Say Freo in 2020 and the busiest month was November. We read and use every piece of input that comes in online or in-person at drop-in sessions, workshops or engagement events. This year you made your thoughts count on over 30 projects and development applications and these projects or decisions attracted the most input:
This year certainly threw some curve balls, but we pivoted to online workshops, created an online citizen science project and checked in with you to see if COVID19 has changed what you need from the Fremantle library or even how you biked in a pandemic.
Thank you for being part of the My Say Freo community in 2020 and shaping decisions that are made for our community. We can't wait to hear your thoughts and ideas in 2021.